Refund policy

Refund & Returns Policy

Because every piece is handmade to order, I'm unable to accept returns or issue refunds once your order is placed. Each one is built specifically for you — it's not something I can restock on a shelf.

That said, I absolutely stand behind my work. If your order arrives damaged during shipping or gets lost in transit, I'll personally craft you a brand new replacement and ship it out to you at no extra cost.

To claim a damaged order, you must send me a photo of the damage within 48 hours of delivery. After 48 hours, I'm unfortunately unable to guarantee a replacement. So please inspect your order as soon as it arrives and reach out right away if anything isn't right.

If your order is lost in transit, just reach out and I'll get a new one made and on its way to you.

I want you to love what you get — if something goes wrong on the way to your door, I've got you covered.